What We Collect and Why It Matters
When you open an account, we collect the details you provide — name, contact information, and login credentials. When you deposit or withdraw using DANA, OVO, or GoPay, we record transaction references to verify the transfer and link it to your wallet. We do not store
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your full e-wallet PIN or password at any point. Device data — your browser type, IP address, and session timestamps — helps us detect unusual login activity and protect your account from unauthorised access. If you reach us through our support channel, we keep a record
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of that conversation so we can follow up accurately. We also use cookies and similar tracking tools to understand how pages are used and to keep you logged in between sessions. You can adjust cookie preferences through your browser settings at any time. All data we
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hold is used only for account operation, transaction verification, fraud prevention, and service improvement. We do not sell your personal data to third parties. Data shared with payment processors — including DANA, OVO, and GoPay — is limited to what those processors need to complete your
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transaction. Availability of this service depends on local law and eligible regions in Indonesia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.